French Remote Customer Support Specialist — Greece

Cross Border Talents; Rennes; Remote; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Monthly bonus up to €200

Remote work from Greece

International team

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Representative to support the Facebook French market. This fully remote role is based in Greece, offering training and a flexible work setup with an international team and growth opportunities.

You will handle user inquiries, investigate issues, monitor content safety, and contribute to a positive online experience while enjoying remote life in Greece.

Qualifications

• Fluency in French and English is required.
• Strong communication and empathy skills.
• Proactive and community-first mindset.
• Attention to detail and analytical thinking.

Responsibilities

• Offer friendly and timely support to French-speaking Facebook users.
• Investigate and resolve account and content issues.
• Monitor abuse reports and uphold community standards.
• Spot trends and elevate complex problems when needed.
• Use insights to improve processes and workflows.

Skills

French language

English language

Excellent communication

Empathy

Attention to detail

Job description

Cross Border Talents is seeking a French-speaking Customer Service Representative to support the Facebook French market. This fully remote role is based in Greece, offering training and a flexible work setup with an international team and growth opportunities.

You will handle user inquiries, investigate issues, monitor content safety, and contribute to a positive online experience while enjoying remote life in Greece.