Remote French-Speaking CSR in Greece – Growth & Impact

Cross Border Talents; Strasbourg; À distance; EUR 13 000 - 20 000; Plein temps

Avantages offerts par ce poste

Up to 200 monthly bonus

Full training and continuous support

Remote work from Greece

International team and growth

Résumé du poste

Cross Border Talents seeks a French-speaking Customer Service Representative to support Facebook users remotely from Greece. The role emphasizes empathy, problem-solving and clear communication, helping users navigate issues with a global team. Training is provided and success hinges on a proactive, community-first approach.

You'll handle moderation, account concerns, and trend spotting while maintaining high standards and contributing to a positive online space from a Mediterranean setting.

Qualifications

• Fluency in French and English.
• Excellent communication and empathy skills.
• Proactive and community-first mindset.
• Attention to detail and analytical thinking.
• Familiarity with Facebook (well train you too!).

Responsabilités

• Offer friendly and timely support to French-speaking Facebook users.
• Investigate and resolve account and content issues.
• Monitor abuse reports and uphold community standards.
• Spot trends and elevate complex problems when needed.
• Use your insights to improve the way we work.

Connaissances

French/English fluency

Description du poste

Cross Border Talents seeks a French-speaking Customer Service Representative to support Facebook users remotely from Greece. The role emphasizes empathy, problem-solving and clear communication, helping users navigate issues with a global team. Training is provided and success hinges on a proactive, community-first approach.

You'll handle moderation, account concerns, and trend spotting while maintaining high standards and contributing to a positive online space from a Mediterranean setting.