Remote French Customer Service Rep — Greece & Impact

Cross Border Talents; Toulouse; À distance; EUR 13 000 - 20 000; Plein temps

Avantages offerts par ce poste

Monthly bonus up to 200

Training and support

Remote work flexibility

International team

Résumé du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to join our fully remote team from Greece. You will support Facebook users in French and English, addressing account and content issues with empathy and clear communication.

You will work with an international team, receive comprehensive training, and enjoy remote flexibility. The role emphasizes timely responses, problem solving, and a community-first mindset to help users navigate challenges and maintain a safe

Qualifications

• Fluency in French and English
• Excellent communication and empathy skills
• Proactive and community-first mindset
• Attention to detail and analytical thinking
• Familiarity with Facebook (training provided)

Responsabilités

• Offer friendly and timely support to French-speaking Facebook users
• Investigate and resolve account and content issues
• Monitor abuse reports and uphold community standards
• Spot trends and elevate complex problems when needed
• Use insights to improve the way we work

Connaissances

French language

English language

Empathy

Communication skills

Description du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to join our fully remote team from Greece. You will support Facebook users in French and English, addressing account and content issues with empathy and clear communication.

You will work with an international team, receive comprehensive training, and enjoy remote flexibility. The role emphasizes timely responses, problem solving, and a community-first mindset to help users navigate challenges and maintain a safe