French Customer Support Pro — Remote from Greece

Cross Border Talents; Lille; Remote; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Up to 200 monthly bonus

Full training and continuous support

Remote work flexibility Greece

International team, growth & purpose

Job summary

Cross Border Talents is hiring a French-speaking Customer Service Representative to support the French market from a fully remote setup in Greece. You’ll assist Facebook users, resolve account and content issues, and uphold community standards.

Fluent in French and English, you’ll bring empathy, strong communication, and problem-solving skills to a global team. The role offers remote work from Greece, training, and opportunities for growth within an international environment.

Qualifications

• Fluency in French and English.
• Excellent communication and empathy skills.
• Proactive and community-first mindset.
• Attention to detail and analytical thinking.
• Familiarity with Facebook.

Responsibilities

• Offer friendly and timely support to French-speaking Facebook users.
• Investigate and resolve account and content issues.
• Monitor abuse reports and uphold community standards.
• Spot trends and elevate complex problems when needed.
• Use your insights to improve the way we work.

Skills

French language

English language

Customer service

Communication

Empathy

Problem solving

Analytical thinking

Attention to detail

Facebook familiarity

Job description

Cross Border Talents is hiring a French-speaking Customer Service Representative to support the French market from a fully remote setup in Greece. You’ll assist Facebook users, resolve account and content issues, and uphold community standards.

Fluent in French and English, you’ll bring empathy, strong communication, and problem-solving skills to a global team. The role offers remote work from Greece, training, and opportunities for growth within an international environment.