Relocate to Lisbon: French Market Customer Ops - Housing

Cross Border Talents; Nice; À distance; EUR 11 606 - 13 838; Plein temps

Avantages offerts par ce poste

Health insurance

Monthly holiday & Christmas allowances

Potential productivity bonus

Meal allowance

Training allowance

Résumé du poste

Cross Border Talents is seeking a fluent French-speaking Operations Customer Expert to join their team in Lisbon. The role involves handling customer inquiries via email, chat, and calls while maintaining accurate CRM records.

We offer a competitive salary with accommodation options and health insurance from day one. Successful candidates will enjoy a multicultural environment and various performance-based bonuses. Join us for an enriching career in customer service!

Qualifications

• Fluent in French, strong communication skills are essential.
• Ability to handle customer queries through multiple channels.
• Experience in maintaining accurate records and achieving performance targets.

Responsabilités

• Respond to customer requests via email, chat, contact forms, and calls.
• Handle support tickets related to general queries, refunds, or incomplete services.
• Achieve performance goals and respect deadlines.

Connaissances

Customer service responsiveness

Effective communication

CRM tool proficiency

Outils

CRM tools

Description du poste

Cross Border Talents is seeking a fluent French-speaking Operations Customer Expert to join their team in Lisbon. The role involves handling customer inquiries via email, chat, and calls while maintaining accurate CRM records.

We offer a competitive salary with accommodation options and health insurance from day one. Successful candidates will enjoy a multicultural environment and various performance-based bonuses. Join us for an enriching career in customer service!