French Customer Care Specialist – Lisbon Relocation

Cross Border Talents; Lyon; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Private health insurance

Meal allowance

Relocation support

Job summary

Cross Border Talents is seeking a dedicated French-speaking Customer Service Representative for the Lisbon market, offering relocation support and career growth. You will assist French customers via phone and email, troubleshoot, and manage documentation and orders in a fast-paced environment.

The role is full-time, on-site in Lisbon, with a Portuguese contract and benefits including private health insurance and meal allowance. EU citizenship is required.

Qualifications

• Proficient in French (C2) and English (C1).
• Customer service experience is a plus.

Responsibilities

• Provide expert support to French-speaking customers via phone and email.
• Troubleshoot technical issues and provide timely, empathetic solutions.
• Assist clients with documentation, order entries, and product shipments.
• Maintain a high standard of customer experience through professionalism and attention to detail.

Skills

French language

English language

Job description

Cross Border Talents is seeking a dedicated French-speaking Customer Service Representative for the Lisbon market, offering relocation support and career growth. You will assist French customers via phone and email, troubleshoot, and manage documentation and orders in a fast-paced environment.

The role is full-time, on-site in Lisbon, with a Portuguese contract and benefits including private health insurance and meal allowance. EU citizenship is required.