Project Manager - Key accounts - Flanders and Netherlands (Dutch speaking)

Dashdoc; Paris; On-site; EUR 70,000 - 90,000; Full time

Job summary

Dashdoc in Paris seeks a Project Manager for Dutch-speaking key accounts within the Customer Success team. You will manage end-to-end implementations and ensure Dashdoc fits clients' human and IT environments, collaborating with Sales, Product and Tech.

The role focuses on Belgium (Flanders) and the Netherlands, requires native Dutch and daily English, extensive travel to client sites, and a track record in logistics or road freight.

Qualifications

• 5+ years of experience in project management within transport, logistics, or related industries.
• Demonstrated ability to manage complex software implementations and client engagements.

Responsibilities

• Own end-to-end implementations for Dutch-speaking key accounts in Belgium (Flanders) and the Netherlands.
• Collaborate with technical integrations team to embed Dashdoc into clients’ IT ecosystems.
• Maintain the client relationship, coordinating across Sales, Product, and Tech.
• Identify growth opportunities by understanding client needs and driving value.
• Gather client feedback to improve internal processes and Dashdoc features.
• Support growth in the Benelux market through proactive account management.

Skills

Project management

Customer success

Stakeholder management

Data analysis

KPIs & metrics

Presentation skills

Cross-functional collaboration

Tools

TMS

ERP

CRM

WMS

Job description

Mission

This role is based at the Paris office

As Project Manager for dutch speaking Key accounts, working within the Customer Success team and in close collaboration with all Dashdoc teams, you’ll manage projects end to end. You’ll ensure the successful implementation of Dashdoc within your clients’ human and IT environments, and support the sales team on complex deals.

Goals

• Own the end-to-end implementation of Dashdoc for our customers based in Belgium (Flanders) and in the Netherlands: ensure project success from initial training through to full deployment

• Work with the technical integrations team to make sure Dashdoc is properly integrated into your clients’ IT ecosystem

• Deliver the best user experience and client relationship, acting as the central point of contact across Sales, Product, and Tech

• Drive growth opportunities by understanding client needs and supporting them accordingly

• Help make Dashdoc the best tool on the market by gathering client feedback and contributing to internal process improvements

• Contribute to our growth on the Benelux market

Why this role stands out

• On-site visits to clients in Belgium and the Netherlands, with a wide variety of topics and stakeholders

• High impact for Dashdoc and for our clients’ growth; complex project management and involvement in the sales cycle

• Autonomy and growth potential — you’ll join a tight-knit team within a fast-growing company

Alignment with company values: Care, Ambition, Passion, SpeedDriver’s license and flexibility: ability to travel independently to client sites in the Benelux, roughly once a week. A driver’s license is mandatory.Experience in road freight transport or industry: solid understanding of the transport or industrial sector, with at least 5 years of experience. Strong customer service mindset and ability to understand business needs to propose effective solutionsExperience with complex software: experience managing complex tools (TMS, ERP, CRM, WMS…), as a project manager, consultant, etc., in logistics or supply chainExcellent interpersonal skills: ability to persuade and build rapport, and to prepare and deliver impactful written and oral presentationsOrganizational and analytical mindset: strong ability to analyze data and define KPIs, prioritize across multiple projects, and follow through on action plans. Proactive in solving problemsLanguages: native Dutch, and able to work in English daily (written and spoken). French is not mandatory.Bonus: experience with SaaS tools, whether as an end user, consultant, or project manager