Project Manager - Key accounts - Flanders and Netherlands (Dutch speaking)

Dashdoc; Paris; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Dashdoc in Paris is seeking a Project Manager for Dutch-speaking key accounts within the Customer Success team. You will manage projects end to end, ensuring Dashdoc is implemented smoothly in clients' human and IT environments and supporting the sales team on complex deals.

Based in Paris with on-site client visits in Belgium and the Netherlands, you will own end-to-end implementations, coordinate with Technical Integrations, and drive growth in the Benelux market while building strong

Qualifications

• Native Dutch language required.
• Ability to work in English daily (spoken and written).
• 5+ years in transport/industrial sector preferred.
• Experience with complex software in logistics (TMS/ERP/CRM/WMS).
• Strong customer service mindset and stakeholder management skills.

Responsabilités

• Own end-to-end Dashdoc implementations for Dutch-speaking key accounts.
• Collaborate with Sales, Product and Tech to ensure success.
• Coordinate with Technical Integrations to fit client IT ecosystems.
• Travel to client sites in Belgium/Netherlands/Benelux as needed.

Connaissances

Dutch (native)

English (daily)

Project management

Logistics knowledge

Customer success

Stakeholder management

Presentation skills

Outils

TMS

ERP

CRM

WMS

Description du poste

As Project Manager for dutch speaking Key accounts, working within the Customer Success team and in close collaboration with all Dashdoc teams, you'll manage projects end to end. You'll ensure the successful implementation of Dashdoc within your clients' human and IT environments, and support the sales team on complex deals.

Own the end-to-end implementation of Dashdoc for our customers based in Belgium (Flanders) and in the Netherlands: ensure project success from initial training through to full deployment

Work with the technical integrations team to make sure Dashdoc is properly integrated into your clients' IT ecosystem

Deliver the best user experience and client relationship, acting as the central point of contact across Sales, Product, and Tech

Drive growth opportunities by understanding client needs and supporting them accordingly

Help make Dashdoc the best tool on the market by gathering client feedback and contributing to internal process improvements

Contribute to our growth on the Benelux market

Mission

This role is based at the Paris office.

As Project Manager for dutch speaking Key accounts, working within the Customer Success team and in close collaboration with all Dashdoc teams, you'll manage projects end to end. You'll ensure the successful implementation of Dashdoc within your clients' human and IT environments, and support the sales team on complex deals.

Goals

• Own the end-to-end implementation of Dashdoc for our customers based in Belgium (Flanders) and in the Netherlands: ensure project success from initial training through to full deployment

• Work with the technical integrations team to make sure Dashdoc is properly integrated into your clients' IT ecosystem

• Deliver the best user experience and client relationship, acting as the central point of contact across Sales, Product, and Tech

• Drive growth opportunities by understanding client needs and supporting them accordingly

• Help make Dashdoc the best tool on the market by gathering client feedback and contributing to internal process improvements

• Contribute to our growth on the Benelux market

Why this role stands out

• On-site visits to clients in Belgium and the Netherlands, with a wide variety of topics and stakeholders

• High impact for Dashdoc and for our clients' growth; complex project management and involvement in the sales cycle

• Autonomy and growth potential — you'll join a tight-knit team within a fast-growing company

• Alignment with company values: Care, Ambition, Passion, Speed

• Driver's license and flexibility: ability to travel independently to client sites in the Benelux, roughly once a week. A driver's license is mandatory.

• Experience in road freight transport or industry: solid understanding of the transport or industrial sector, with at least 5 years of experience. Strong customer service mindset and ability to understand business needs to propose effective solutions

• Experience with complex software: experience managing complex tools (TMS, ERP, CRM, WMS...), as a project manager, consultant, etc., in logistics or supply chain

• Excellent interpersonal skills: ability to persuade and build rapport, and to prepare and deliver impactful written and oral presentations

• Organizational and analytical mindset: strong ability to analyze data and define KPIs, prioritize across multiple projects, and follow through on action plans. Proactive in solving problems

• Languages: native Dutch, and able to work in English daily (written and spoken). French is not mandatory.

• Bonus: experience with SaaS tools, whether as an end user, consultant, or project manager

• Phone call (20 min): get to know you and understand your career goals

• Interview (1 hr): dig into your experience and skills

• Case study (1.5 hrs): assess your problem-solving ability and fit for the role

• References: discussion with former managers

• Phone call with our CEO

The recruitment process usually takes 2–3 weeks. At least one stage will take place in person at the Paris office.