Product Manager Intern — Shape AI-Driven Customer Experience

Aircall; Paris; On-site; EUR 11,000 - 16,000; Full time

Job summary

Aircall in Paris is seeking a curious Product Manager Intern to help evolve Aircall's core product. You will work cross-functionally with Product, Engineering, Data, Design and Go-to-market to translate customer feedback into product improvements and shape the roadmap.

This role suits someone who enjoys talking to customers, navigates ambiguity, and loves untangling problems that cut across multiple product areas.

Qualifications

• Master's student (1st or 2nd year) in engineering or business school.
• Fluent in English.
• Comfortable running customer conversations—asking good questions.
• Comfortable working across teams, aligning dependencies and navigating tradeoffs.
• A first experience (internship) in a product or project team is a plus.
• Knowledge of SaaS and product development cycles is a plus.

Responsibilities

• Meet directly with customers to gather feedback, discuss pain points, and validate potential improvements.
• Synthesize qualitative and quantitative feedback into clear opportunities, and translate them into product recommendations that shape the roadmap.
• Partner with Product, Design and Engineering to define requirements and prioritize enhancements that improve user experience and agent efficiency.
• Align dependencies and facilitate tradeoff discussions with stakeholders across product areas.
• Follow the development cycle end-to-end to ensure we ship the best possible experience in an agile manner.
• Contribute to Knowledge Base articles, FAQs and product demos to support launches and go-to-market.

Skills

Fluent in English

Customer conversations

Cross-team collaboration

SaaS knowledge

Education

Master's student (engineering or business school)

Job description

Aircall in Paris is seeking a curious Product Manager Intern to help evolve Aircall's core product. You will work cross-functionally with Product, Engineering, Data, Design and Go-to-market to translate customer feedback into product improvements and shape the roadmap.

This role suits someone who enjoys talking to customers, navigates ambiguity, and loves untangling problems that cut across multiple product areas.