Partner Success & Governance Lead

Jobtailor; Paris; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

Okali is seeking an experienced Account Manager to support partners through onboarding, adoption, renewals, and wind-down when needed. You will be the primary liaison across the commercial lifecycle and collaborate with product, finance, legal, and operations to ensure smooth collaborations.

You will lead cross-functional projects, articulate regulatory frameworks, and build trust-based relationships with senior stakeholders, while optimizing contracts and billing terms.

Qualifications

• 4+ years in Account Management, Customer Success or Partnership Management in regulated/technical sectors.
• Experience leading complex cross-functional projects in high-growth environments.
• Rigorous, analytical, and able to simplify complex topics for diverse stakeholders.
• Excellent written organization across projects, timelines, and contracts with clear priorities.
• Strong interpersonal skills with senior stakeholders and ability to build trust-based relationships.

Responsabilités

• Onboard and manage partners from collaboration to wind-down where applicable.
• Serve as primary contact for agents throughout the commercial lifecycle.
• Lead cross-functional projects between Okali and partners; steer committees.
• Explain products and regulatory framework; drive product adoption and renewals.
• Negotiate contracts and billing terms; track needs, feedback, and bugs with teams.
• Build dashboards and activity reports; centralize information and governance.

Connaissances

Account Management

Partnership Management

Cross-Functional Project Leadership

Contract Management

Customer Success

Outils

Dashboard Creation

Activity Reporting

Description du poste

Okali is seeking an experienced Account Manager to support partners through onboarding, adoption, renewals, and wind-down when needed. You will be the primary liaison across the commercial lifecycle and collaborate with product, finance, legal, and operations to ensure smooth collaborations.

You will lead cross-functional projects, articulate regulatory frameworks, and build trust-based relationships with senior stakeholders, while optimizing contracts and billing terms.