Paris IT Desktop Support — Customer-First Tech Expert

Houlihan Lokey, Inc; Paris; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

A leading investment bank is seeking an IT Desktop Support professional in Paris. The ideal candidate will provide high-quality IT support, ensuring colleagues, clients, and visitors feel valued and supported. Responsibilities include troubleshooting IT issues, configuring Windows workstations, and managing hardware inventory. Successful candidates will possess a Bachelor's degree in IT, two years of desktop support experience, and fluency in both French and English. This role requires strong communication skills and the ability to work independently.

Qualifications

• 2 years or more IT experience in a desktop support role.
• Fluent in French and English.
• Strong communication skills and stakeholder management.

Responsabilités

• Provide IT support service in the Paris office.
• Troubleshoot and resolve IT incidents and service requests.
• Assist with Windows OS workstation configurations.

Connaissances

IT support

Troubleshooting

Customer service

Communication Skills

Analytical skills

Formation

Bachelor's degree in Information Technology, Computer Science, or related field

Outils

Windows OS

Microsoft Office Suite

MS Teams

Adobe products

Description du poste

A leading investment bank is seeking an IT Desktop Support professional in Paris. The ideal candidate will provide high-quality IT support, ensuring colleagues, clients, and visitors feel valued and supported. Responsibilities include troubleshooting IT issues, configuring Windows workstations, and managing hardware inventory. Successful candidates will possess a Bachelor's degree in IT, two years of desktop support experience, and fluency in both French and English. This role requires strong communication skills and the ability to work independently.