Pan-European Logistics Ops Lead (Chinese Speaker)

TikTok; Paris; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

TikTok is seeking an experienced Logistics Operations Manager to oversee intra-European logistics for Pan-European merchants in Paris and across Europe. You will monitor cost, timeliness, and service quality while coordinating with 4PL carriers to ensure seamless cross-border fulfillment.

As the lead for merchant onboarding, system integration, and training, you will drive data-informed decisions, SOP improvements, and long-term network efficiency across markets such as Germany, France, Italy,

Qualifications

• Bachelor's degree in logistics or related field.
• At least 5 years in logistics operations with data awareness.
• Strong merchant communication and problem solving.
• Fluent in Chinese and English for cross-border coordination.

Responsabilités

• Oversee daily operation and monitor logistics cost, timeliness and experience for Pan-European routes.
• Coordinate with 4PL carriers and optimize SOPs for each handover milestone.
• Lead merchant onboarding, system integration, and training to improve retention.
• Develop routing strategies and drive long-term network efficiency and cost optimization across European markets.

Connaissances

Data analysis

Merchant training

Stakeholder communication

Process optimization

Onboarding guidance

Formation

Bachelor's degree in logistics/operations

Outils

ERP systems

Data integration tools

Description du poste

TikTok is seeking an experienced Logistics Operations Manager to oversee intra-European logistics for Pan-European merchants in Paris and across Europe. You will monitor cost, timeliness, and service quality while coordinating with 4PL carriers to ensure seamless cross-border fulfillment.

As the lead for merchant onboarding, system integration, and training, you will drive data-informed decisions, SOP improvements, and long-term network efficiency across markets such as Germany, France, Italy,