EU Logistics Operations Lead - Cross-Border eCommerce

TikTok; Paris; Sur place; EUR 95 000 - 130 000; Plein temps

Résumé du poste

TikTok is seeking an experienced logistics operations manager to oversee end-to-end logistics in EU new markets, ensuring efficient import clearance, warehouse fulfillment, and on-time delivery across multiple carriers.

You will build strategic relationships with 3PLs and vendors, own operational KPIs, analyze root causes, and implement both short-term fixes and long-term improvements, enabling sustainable growth for TikTok's expanding EU operations.

Qualifications

• Bachelor’s degree or higher in logistics, transportation, or operations management.
• At least 5 years in logistics operations with knowledge of import clearance, warehousing, returns.
• Strong 3PL management experience.
• Self-motivated, analytical, and data-driven.
• Fluent French; able to communicate with merchants and vendors in France.
• Fluent Chinese for internal stakeholders in Mainland China.

Responsabilités

• Oversee logistics operation in EU new markets from import clearance to delivery.
• Build and manage relationships with 3PLs and logistics providers.
• Own SOP and KPI, analyze root causes, implement short-term and long-term improvements.
• Conduct market and industry research to hedge risks.
• Manage day-to-day operations and drive high performance.

Connaissances

Analytical and data-driven

French language proficiency

Chinese language proficiency

Self-motivated

Formation

Bachelor’s degree or higher in logistics/operations

Description du poste

TikTok is seeking an experienced logistics operations manager to oversee end-to-end logistics in EU new markets, ensuring efficient import clearance, warehouse fulfillment, and on-time delivery across multiple carriers.

You will build strategic relationships with 3PLs and vendors, own operational KPIs, analyze root causes, and implement both short-term fixes and long-term improvements, enabling sustainable growth for TikTok's expanding EU operations.