Online Chat Support Specialist

Remote Jobs; France; Hybride; EUR 25 000 - 32 000; Plein temps

Résumé du poste

INSPYR Solutions is seeking an Online Chat Representative to provide customer support via online chat. You will respond to inquiries, provide accurate information, resolve basic concerns, and ensure a positive customer experience.

The role emphasizes clear written communication, organization, and a professional tone while maintaining a reliable home workspace. This position is suitable for remote work in France.

Qualifications

• Strong written communication skills.
• Basic computer and typing skills.
• Ability to multitask and stay organized.
• Reliable internet connection and a quiet workspace.
• Previous customer service experience is helpful but not required.

Responsabilités

• Respond to customer questions through online chat.
• Provide clear and helpful information.
• Assist with basic account and service inquiries.
• Document customer interactions accurately.
• Escalate complex issues when necessary.
• Maintain a professional and friendly tone.

Connaissances

Strong written communication

Basic computer skills

Typing skills

Multitasking

Reliable internet

Customer service experience (helpful)

Description du poste

INSPYR Solutions is seeking an Online Chat Representative to provide customer support via online chat. You will respond to inquiries, provide accurate information, resolve basic concerns, and ensure a positive customer experience.

The role emphasizes clear written communication, organization, and a professional tone while maintaining a reliable home workspace. This position is suitable for remote work in France.