Merchant Activation & Revenue Lead

Rapyd; Sales; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

Rapyd is seeking a Customer Delivery Manager to oversee merchant activation and onboarding, coordinating with Sales, Risk, and Operations to ensure rapid activation and early revenue ramp. You will manage high-risk merchants, navigate complex payment flows, and drive performance improvements across regions.

Responsibilities include owning activation lifecycle from post-signature to go-live, ensuring fast time-to-revenue, and delivering insights to optimize merchant activity and long-term growth.

Qualifications

• 2+ years in payments/fintech or high-risk industries in customer-facing roles.
• Strong understanding of payment flows, risk frameworks and regulatory environments.
• Ability to manage complex, high-stakes merchant relationships.
• Experience working with cross-functional teams in fast-paced settings.
• Analytical mindset focused on performance and revenue.
• Excellent communication to influence technical and commercial stakeholders.

Responsabilités

• Own complex merchant activation from post-signature to go-live and revenue ramp.
• Drive time-to-revenue in complex environments and monitor early activity.
• Navigate payments complexity, including flows, declines and approvals.
• Lead cross-functional execution with Sales, Risk, Operations and Partners.
• Deliver performance insights: GR, volume, auth rates and optimization opportunities.
• Ensure smooth onboarding and transition to Account Management for long-term growth.

Connaissances

Payments domain

High-risk onboarding

Cross-functional collaboration

Analytics for performance

Description du poste

Rapyd is seeking a Customer Delivery Manager to oversee merchant activation and onboarding, coordinating with Sales, Risk, and Operations to ensure rapid activation and early revenue ramp. You will manage high-risk merchants, navigate complex payment flows, and drive performance improvements across regions.

Responsibilities include owning activation lifecycle from post-signature to go-live, ensuring fast time-to-revenue, and delivering insights to optimize merchant activity and long-term growth.