Luxury Store Leader: Drive Sales & Service

Tapestry, Inc.; France; On-site; EUR 35,000 - 55,000; Full time

Job summary

Coach is seeking an Assistant Store Manager in France to partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards.

Your ability to adapt across roles and implement impactful strategies will contribute to the success of an expressive luxury brand—and your own career growth. Experience in luxury retail leadership is preferred.

Qualifications

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Proven ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services.

Responsibilities

• Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and initiatives; monitor KPIs.
• Deliver Exceptional Service: Create an inclusive, high-energy environment meeting service standards; resolve issues promptly.
• Lead & Develop Talent: Recruit, onboard, and coach team members; build a strong talent pipeline aligned with brand vision.
• Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and data acquisition; leverage social trends.
• Ensure Operational Excellence: Oversee policies, scheduling, payroll, HR processes, loss prevention, and visual standards.
• Collaborate & Communicate: Share market insights with district and corporate teams to drive cross-functional projects.

Skills

Leadership experience

Customer focus

Communication skills

Problem solving

Microsoft Office

Omni-channel knowledge

Job description

Coach is seeking an Assistant Store Manager in France to partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales floor, delivering exceptional customer experiences and upholding Coach’s service standards.

Your ability to adapt across roles and implement impactful strategies will contribute to the success of an expressive luxury brand—and your own career growth. Experience in luxury retail leadership is preferred.