Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. As part of the Tata group, India's largest multinational business group - TCS has over 614,000 of the world’s best-trained consultants in 55 countries.
TCS France is serving over 80 customers (reputed brands and part of CAC40) in France for over 28 years with 1,500 employees with investments spanning across regions in an innovation center and multiple delivery centers. TCS France has delivered double-digit growth for over 5 years supporting customers in digital transformation, Data and cloud journeys.
Context:
We are looking for an experienced Lead Infrastructure Solution Architect to join our Presales team in France.
In this role, you will lead the design of end-to-end IT Managed Services solutions for large enterprise clients, covering Digital Workplace Services (DWS), Data Center & Cloud, Networks, and IT Service Management (ITSM).
You will play a key role in RFI/RFP processes, working closely with technical experts, sales teams, and customers to develop innovative, competitive, and commercially viable infrastructure solutions.
Who you are:
- You have a strong background in IT Infrastructure, Managed Services, and Solution Architecture, with proven experience in a Presales environment.
- You have successfully led complex infrastructure solution design activities for large enterprise clients.
- You are comfortable working across multiple infrastructure domains and coordinating multidisciplinary technical teams.
- You have excellent communication, stakeholder management, and presentation skills.
- You can translate business requirements into technical solutions while considering operational and financial constraints.
- You demonstrate strong leadership, analytical thinking, and customer-oriented problem-solving skills.
What you will do:
- Lead the end-to-end design of IT Managed Services solutions across Workplace, Data Center, Cloud, Networks, and Service Management.
- Own the technical solution throughout the RFI/RFP lifecycle, ensuring alignment with customer requirements and business objectives.
- Collaborate with technical SMEs to consolidate infrastructure architectures into coherent, secure, and scalable solutions.
- Define service delivery models, Target Operating Models (TOM), governance frameworks, and service management processes.
- Develop transition and transformation strategies, including migration approaches, automation opportunities, and operational improvements.
- Work closely with Sales, Bid Management, and Pricing teams to develop competitive proposals, cost models, and commercial solutions.
- Identify technical and operational risks, define mitigation strategies, and ensure solution feasibility.
- Prepare and present solution proposals, technical presentations, and executive summaries to customers.
- Participate in customer workshops, technical discussions, and bid presentations.
Technical skills :
Must-have:
- Proven experience in Infrastructure Solution Architecture and IT Managed Services Presales, including RFI/RFP processes.
- Strong knowledge of infrastructure technologies across:
- Digital Workplace Services: EUC, Microsoft 365, Intune, VDI/DaaS, endpoint management.
- Data Center & Cloud: On-premises and hybrid infrastructure, Azure/AWS/GCP, backup and disaster recovery.
- Networks: LAN/WAN, SD-WAN, SASE, network monitoring and security.
- Experience designing end-to-end managed services solutions and Target Operating Models (TOM).
- Understanding of infrastructure transition, transformation, and service delivery processes.
- Experience with solution costing, pricing models, and commercial proposal development.
- Ability to coordinate technical SMEs and ensure consistency across multiple infrastructure domains.
- Strong customer-facing communication and presentation skills.
Nice-to-have:
- ITIL v4 certification.
- Experience with SIAM and multi-vendor service integration.
- Knowledge of ITSM platforms such as ServiceNow.
- Experience with AIOps, infrastructure automation, and observability tools.
- Cloud certifications (Azure, AWS, or GCP).
- Experience with FinOps and infrastructure cost optimization.
- Experience in large-scale IT outsourcing or infrastructure transformation programs.
- Working at TCS
- Attractive fixed + variable compensation
- Holiday Bonus
- Profit sharing
- CSE
- Join an international group present in 50 countries
- Work on ambitious and innovative projects
- Participate in our community events: meetups followed by after-works, tech week, etc.
- And because we want to help you grow and improve, we offer regular training and participation in conferences.