KAM Mid-Market: Growth & Upsell Leader, Remote

360Learning; France; Remote; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Work From Home stipend

RTT

Lunch vouchers

Medical insurance

Gym subscription

Parental leave for second parent

Job summary

360Learning is hiring a Key Account Manager (Mid-Market) in France to manage a portfolio of about 100 accounts ranging from 100 to 2,500 employees.

You will collaborate with Client Success Partners and internal experts to drive upsells and renewals, mapping accounts and presenting reviews, while owning the growth strategy.

The role offers rapid career progression with potential moves to larger accounts in a fast-growing SaaS environment.

Qualifications

• 3+ years in Account Manager or sales role with portfolio ownership.
• Experience in SaaS and fast-growing environments.
• Excellent written and verbal communication in English (US/UK) and French (FR).

Responsibilities

• Take full ownership of your portfolio of customers.
• Map accounts and define an account growth strategy, prioritise portfolio.
• Collaborate with Client Success Partners to upsell and gather client info.
• Prepare account reviews and deliver presentations to clients.
• Close 30–50 K€ of new ARR in your first quarter (depending on start date).
• Write complex business proposals and conduct business negotiations.
• Close 65–85 K€ of new ARR in your second quarter (depending on start date).
• Prepare renewals and define action plans to generate upsells.
• Manage the entire business relationship and aim for yearly targets.

Skills

Account management

SaaS sales

Startup experience

Active listening

Communication skills

English proficiency

French proficiency

Job description

360Learning is hiring a Key Account Manager (Mid-Market) in France to manage a portfolio of about 100 accounts ranging from 100 to 2,500 employees.

You will collaborate with Client Success Partners and internal experts to drive upsells and renewals, mapping accounts and presenting reviews, while owning the growth strategy.

The role offers rapid career progression with potential moves to larger accounts in a fast-growing SaaS environment.