Strategic KAM - Mid-Market | Renewals & Upsell at Scale

360Learning; France; Remote; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Work From Home stipend

RTT

Lunch vouchers

Medical insurance

Gym subscription

Parental leave

Job summary

360Learning is seeking a Key Account Manager Pool (KAM Pool) to scale customer growth and retention. You will manage a large portfolio, identify growth opportunities, and drive renewals and upsells through automated, data-driven strategies.

The role collaborates cross-functionally with Client Success Partners, Revenue Operations, Marketing, and IT to deploy automated engagement and scalable account management. Remote work is possible in France.

Qualifications

• 2+ years in account management or sales with a client portfolio.

Responsibilities

• Own a portfolio of 150+ existing clients and drive renewals and upsells.

Skills

Account management

SaaS experience

English fluency

French proficiency

Active listening

Written communication

Verbal communication

Team player

Job description

360Learning is seeking a Key Account Manager Pool (KAM Pool) to scale customer growth and retention. You will manage a large portfolio, identify growth opportunities, and drive renewals and upsells through automated, data-driven strategies.

The role collaborates cross-functionally with Client Success Partners, Revenue Operations, Marketing, and IT to deploy automated engagement and scalable account management. Remote work is possible in France.