IT Technician — Modern IT Ops and Employee Experience

Visa Hunt; Paris; Sur place; EUR 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Swile lunch voucher

Gymlib fitness coverage

Premium healthcare with SideCare

Wellness in Paris office

Résumé du poste

Voodoo in Paris is seeking an IT Support professional to handle Level 1-2 tasks, provisioning devices and ensuring smooth employee experience. You will troubleshoot software/hardware, maintain core IT systems, inventory, and meeting room tech, while documenting procedures and contributing to IT projects.

Proficiency in English and French is essential, and familiarity with Google Workspace and SaaS tools is a plus.

Qualifications

• Experience in IT support and onboarding new joiners.
• Strong knowledge of cloud and SaaS tools (Google Workspace).
• Excellent service orientation with bilingual English/French.
• Ability to identify repetitive issues and suggest automation.
• Experience with AI tools is a plus.

Responsabilités

• Handle Level 1-2 IT tasks and device provisioning.
• Troubleshoot software/hardware and support employees.
• Maintain core IT systems, security tools, and apps.
• Manage hardware/software inventory.
• Ensure meeting rooms and VC systems work.
• Document IT procedures and contribute to projects.

Connaissances

IT Support

Troubleshooting

Customer Service

English & French

Automation mindset

Outils

Google Workspace

Slack

MDM: Jamf

Intune

Okta

Cisco Meraki

VC Systems (Polycom/Logitech)

Apple hardware

Windows

Description du poste

Voodoo in Paris is seeking an IT Support professional to handle Level 1-2 tasks, provisioning devices and ensuring smooth employee experience. You will troubleshoot software/hardware, maintain core IT systems, inventory, and meeting room tech, while documenting procedures and contributing to IT projects.

Proficiency in English and French is essential, and familiarity with Google Workspace and SaaS tools is a plus.