IT Technician

Visa Hunt; Paris; Sur place; EUR 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Swile lunch voucher

Gymlib fitness coverage

Premium healthcare with SideCare

Wellness in Paris office

Résumé du poste

Voodoo in Paris is seeking an IT Support professional to handle Level 1-2 tasks, provisioning devices and ensuring smooth employee experience. You will troubleshoot software/hardware, maintain core IT systems, inventory, and meeting room tech, while documenting procedures and contributing to IT projects.

Proficiency in English and French is essential, and familiarity with Google Workspace and SaaS tools is a plus.

Qualifications

• Experience in IT support and onboarding new joiners.
• Strong knowledge of cloud and SaaS tools (Google Workspace).
• Excellent service orientation with bilingual English/French.
• Ability to identify repetitive issues and suggest automation.
• Experience with AI tools is a plus.

Responsabilités

• Handle Level 1-2 IT tasks and device provisioning.
• Troubleshoot software/hardware and support employees.
• Maintain core IT systems, security tools, and apps.
• Manage hardware/software inventory.
• Ensure meeting rooms and VC systems work.
• Document IT procedures and contribute to projects.

Connaissances

IT Support

Troubleshooting

Customer Service

English & French

Automation mindset

Outils

Google Workspace

Slack

MDM: Jamf

Intune

Okta

Cisco Meraki

VC Systems (Polycom/Logitech)

Apple hardware

Windows

Description du poste

About Voodoo

Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.

Team

Our Corporate teams support the company’s performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo’s Corporate function is composed of five teams: HR, Talent acquisition, Legal, M&A and Finance, working together to drive Voodoo’s success.

Role

• You are responsable of Level 1 and Level 2 IT tasks (such as preparing computers for new joiners, troubleshooting software and hardware issues, etc..)




• You help ensure IT Services delivers the best employee experience in relation to employees support, deployments, infrastructure, and day to day IT activities




• You maintain core IT systems and operations, including operating systems, security tools, applications




• You track and maintain hardware and software inventory




• You ensure meeting rooms and VC systems are functioning properly




• You update and document the current IT procedures




• You contribute to IT projects and improvements

Profile

• You are passionate about IT and technology, with proven experience in a similar role or in a fast-growing environment




• You have a modern approach to IT management (Cloud, SaaS, Google Workspace, etc.)




• You provide excellent customer service and have strong communication skills in English and French




• You are able to identify recurring issues and evaluate opportunities to automate them




• Experience with AI tools or technologies is a plus

Our Stack

• Google Workspace




• Slack




• SaaS Management/Asset Tool/Ticketing




• MDM : Jamf (Mac & Iphone) & Intunes (PC Windows & Android)




• SSO, SAML : Okta




• Cisco Meraki (LAN, WIFI, Firewall)




• VC Systems : Polycom/Logitech




• Hardware: 85% Apple, 15% Windows

Benefits

• Competitive salary based on experience




• Swile Lunch voucher




• Gymlib (100% covered by Voodoo)




• Premium healthcare coverage with SideCare, 100% covered for you and your family




• Wellness activities in our Paris office