IT Support, Intern

Jobtailor; France; Sur place; EUR 32 000 - 42 000; Plein temps

Résumé du poste

Jobtailor in France is seeking an IT Support Specialist to address and resolve IT issues in alignment with service-level agreements, ensuring smooth daily operations.

You will manage communications with customers regarding IT requests and provide hands-on support for server infrastructure and IT tools, helping maintain a secure and efficient IT environment.

Qualifications

• Proficiency in operating systems and software installation.
• Strong communication skills.
• IT asset management experience.
• Knowledge of security compliance standards.

Responsabilités

• Address and solve IT related issues in alignment with service-level agreements.
• Manage communication with customers regarding IT requests.
• Support server infrastructure and IT tools.

Connaissances

Communication skills

OS familiarity

IT asset management

Security compliance knowledge

Description du poste

Responsibilities

• Address and solve IT related issues in alignment with service-level agreements
• Manage communication with customers regarding IT requests
• Support server infrastructure and IT tools

Requirements

• Proficiency in operating systems and software installation
• Strong communication skills
• IT asset management experience
• Knowledge of security compliance standards