IT Operations Manager

Groupe Cofidur; Laval; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Groupe Cofidur is seeking a key member for their IT team in Laval, France. In this role, you will manage IT operations, ensuring the availability, performance, and security of IT systems. The position involves handling incidents and user requests, supporting users, maintaining computer equipment, and enhancing users’ digital experience. Ideal candidates will bring extensive troubleshooting experience, adaptability, and strong communication skills, contributing to a cohesive team environment.

Qualifications

• Extensive experience in troubleshooting and maintenance of computers or servers.
• Ease of adaptation and anticipation.
• Stand-alone work capabilities.
• Strong communication and teamwork skills.
• Rigor, sense of service, and ability to prioritize.
• Discretion and responsiveness.

Responsabilités

• Handle incidents and user requests.
• Advise and support users.
• Install, maintain, and upgrade user workstations.
• Learn about new materials and help set them up.
• Handle technical relations with service providers.
• Maintain computer equipment.
• Enhance users’ digital experience.

Connaissances

Troubleshooting

Maintenance of computers or servers

Adaptability

Communication skills

Teamwork

Rigor and service orientation

Discretion

Responsiveness

Description du poste

As a key member of our 6‑strong IT team, and reporting to David, our IS Department Manager, you will play a key role in the day‑to‑day management of IT operations, ensuring the availability, performance and security of our IT systems.

Responsibilities

• Handle incidents and user requests
• Advising and supporting users
• Installing, maintaining and upgrading user workstations
• Learning about new materials and helping set them up
• Handling technical relations with service providers
• Maintaining computer equipment
• Enhance users’ digital experience

Qualifications

• Extensive experience in troubleshooting and maintenance of computers or servers
• Ease of adaptation and anticipation
• Stand‑alone
• Spirit of cohesion, sense of communication and sharing
• Rigor, sense of service and priorities
• Discretion and responsiveness