Imaging Systems Support Specialist — Remote (France)

Brainlab; Marseille; À distance; EUR 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Company car

Phone

Laptop

Home office

Flexible hours

Training & development

Résumé du poste

Brainlab is seeking a Support Specialist Imaging Systems to join our global team. You will perform installations, maintenance and repairs of imaging systems at hospitals, providing remote and on-site support while guiding clinical users through complex operations.

Fluent English and French are essential, as is a degree in engineering and a willingness to travel nationally (up to 80%). Flexible hours and home office options accompany a comprehensive training program.

Qualifications

• Degree in electrical engineering, electronics, mechatronics or similar.
• Experience in technical support, preferably in healthcare.
• Familiar with X-ray systems and/or scanner tech is a plus.
• Strong IT, networking, and troubleshooting skills.
• Fluent in English and French; valid driver’s license.

Responsabilités

• Install, maintain and repair Brainlab systems at hospitals and clinical sites.
• Provide remote and on-site technical support and guide users.
• Run diagnostics, perform upgrades and proactive service checks.
• Act as a trusted technical advisor and foster customer relationships.
• Coordinate setup, testing and onboarding for new product launches.
• Document service activities in line with quality standards.
• Collaborate with sales, engineering and clinical support teams.

Connaissances

Customer support

Troubleshooting

Networking

Communication

Formation

Degree in electrical engineering electronics mechatronics or similar

Outils

MS Office

Salesforce (adv)

Description du poste

Brainlab is seeking a Support Specialist Imaging Systems to join our global team. You will perform installations, maintenance and repairs of imaging systems at hospitals, providing remote and on-site support while guiding clinical users through complex operations.

Fluent English and French are essential, as is a degree in engineering and a willingness to travel nationally (up to 80%). Flexible hours and home office options accompany a comprehensive training program.