Imaging Systems Support Engineer (Loop-X) - Travel Up to 80%

Brainlab; Marseille; Hybrid; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Company car

Smartphone

Laptop (private use)

Flexible working hours

Home office

Training opportunities

Team events

Job summary

Brainlab is seeking a Support Specialist Imaging Systems in Marseille to install, maintain and service Loop-X at hospitals. You will perform diagnostics, software and hardware upgrades, and provide expert on-site and remote support in French and English.

Join an international team with opportunities for travel, collaboration with Sales, R&D and Clinical Support, and a comprehensive onboarding. Fluency in French and English required; a valid driving license is needed.

Qualifications

• Degree in Electrical Engineering, Electronics, Mechatronics or similar.
• Initial professional experience in technical support, ideally in healthcare/medical tech.
• Experience with X-ray imaging systems and/or scanner technology is a plus.
• Knowledge of radiation protection is an advantage.

Responsibilities

• Independently install, maintain, troubleshoot and repair Loop-X at hospitals and clinical sites.
• Provide on-site and remote technical support, guiding users through system operation.
• Perform diagnostics, software/hardware upgrades and preventive maintenance.
• Document interventions accurately and comprehensively.
• Collaborate with Sales, R&D and Clinical Support to ensure a seamless customer experience.
• Travel up to 80% in the region, including overnight stays.

Skills

French (written/spoken)

English (written/spoken)

Customer focus

Analytical skills

Problem solving

Communication skills

Troubleshooting

Education

Electrical/Electronics/Mechatronics degree

Tools

Microsoft Office

Salesforce

IT networking basics

Job description

Brainlab is seeking a Support Specialist Imaging Systems in Marseille to install, maintain and service Loop-X at hospitals. You will perform diagnostics, software and hardware upgrades, and provide expert on-site and remote support in French and English.

Join an international team with opportunities for travel, collaboration with Sales, R&D and Clinical Support, and a comprehensive onboarding. Fluency in French and English required; a valid driving license is needed.