Hybrid Enterprise Inside Sales Rep (ISR)

Lenovo; Rueil-Malmaison; Hybride; EUR 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

International culture

Well-being initiatives

Diverse and inclusive environment

Employee purchase program

EAP

Résumé du poste

Lenovo is seeking an ISR to sell Lenovo products, services, and solutions to enterprise clients through inbound and outbound calls. You will support a Sales Account Executive and promote the full catalog to win revenue and profitability.

In this role you will act as the interface with partners for order escalation, respond to product availability inquiries, and coordinate with Planning, 4P and Technologists to resolve issues.

Qualifications

• Self-confident and assertive.
• Strong organizational and planning skills.
• Ability to penetrate, acquire and transition opportunities.
• Knowledge of IT industry & end user experienced.
• Experience with computer-based programs.
• Ability to learn and present hardware portfolio.
• Excellent verbal/written communication skills.
• French speaking and based in France.

Responsabilités

• Act as the main interface with the partner for all order escalation topics and backlog follow‑up.
• Respond to product availability inquiries, ensuring proper interface with Planning, 4P and Technologists.
• Be responsible for the proper follow‑up and resolution of order disputes.
• Act as the interface with the partner’s Procurement/Purchasing department.
• Interface with Lenovo Premier Support for the management of urgent after‑sales service escalations.
• Respond to product‑related questions on accessories, services and monitors to BP and customers.
• Handle Excel files, including the use of VLOOKUP functions, for various operational tasks.
• Demonstrate a strong level of communication skills and a good understanding of customer expectations.
• Interact with numerous internal stakeholders to collect information related to products, planning and after‑sales services, and clearly explain it to the partner or customer.

Connaissances

Assertiveness

Organizational skills

Opportunity development

IT industry knowledge

End-user experience

Hardware portfolio knowledge

Communication skills

French language

Outils

Excel

Description du poste

Lenovo is seeking an ISR to sell Lenovo products, services, and solutions to enterprise clients through inbound and outbound calls. You will support a Sales Account Executive and promote the full catalog to win revenue and profitability.

In this role you will act as the interface with partners for order escalation, respond to product availability inquiries, and coordinate with Planning, 4P and Technologists to resolve issues.