Inside Sales Representative - Commercial Sédentaire

Lenovo; Rueil-Malmaison; Hybride; EUR 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

International culture

Well-being initiatives

Diverse and inclusive environment

Employee purchase program

EAP

Résumé du poste

Lenovo is seeking an ISR to sell Lenovo products, services, and solutions to enterprise clients through inbound and outbound calls. You will support a Sales Account Executive and promote the full catalog to win revenue and profitability.

In this role you will act as the interface with partners for order escalation, respond to product availability inquiries, and coordinate with Planning, 4P and Technologists to resolve issues.

Qualifications

• Self-confident and assertive.
• Strong organizational and planning skills.
• Ability to penetrate, acquire and transition opportunities.
• Knowledge of IT industry & end user experienced.
• Experience with computer-based programs.
• Ability to learn and present hardware portfolio.
• Excellent verbal/written communication skills.
• French speaking and based in France.

Responsabilités

• Act as the main interface with the partner for all order escalation topics and backlog follow‑up.
• Respond to product availability inquiries, ensuring proper interface with Planning, 4P and Technologists.
• Be responsible for the proper follow‑up and resolution of order disputes.
• Act as the interface with the partner’s Procurement/Purchasing department.
• Interface with Lenovo Premier Support for the management of urgent after‑sales service escalations.
• Respond to product‑related questions on accessories, services and monitors to BP and customers.
• Handle Excel files, including the use of VLOOKUP functions, for various operational tasks.
• Demonstrate a strong level of communication skills and a good understanding of customer expectations.
• Interact with numerous internal stakeholders to collect information related to products, planning and after‑sales services, and clearly explain it to the partner or customer.

Connaissances

Assertiveness

Organizational skills

Opportunity development

IT industry knowledge

End-user experience

Hardware portfolio knowledge

Communication skills

French language

Outils

Excel

Description du poste

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

For our Enterprise & Public Sector Sales Team, we are looking for a new ISR who will sell Lenovo products, services, and solutions to clients through inbound and outbound phone calls.You will be responsible for a teritorry supporting a Sales Account Executive, selling the benefits of the full catalog of Lenovo products and selling against the competition. You will champion the innovative power of our products by driving sales with key customers to achieve revenue and profitability objectives. You will configure, price, negotiate and quote sales solutions as well as provide, proactive follow-up, product information and overall account support via the telephone. You understand Lenovo's portfolio of award-winning products and will develop strategies to help new and existing customers find and implement the best solutions...

The missions of this ISR role :

• Act as the main interface with the partner for all order escalation topics and backlog follow‑up.
• Respond to product availability inquiries, ensuring proper interface with Planning, 4P and Technologists.
• Be responsible for the proper follow‑up and resolution of order disputes.
• Act as the interface with the partner’s Procurement/Purchasing department.
• Interface with Lenovo Premier Support for the management of urgent after‑sales service escalations.
• Respond to product‑related questions on accessories, services and monitors to BP and customers.
• Handle Excel files, including the use of VLOOKUP functions, for various operational tasks.
• Demonstrate a strong level of communication skills and a good understanding of customer expectations.
• Interact with numerous internal stakeholders to collect information related to products, planning and after‑sales services, and clearly explain it to the partner or customer.

What you'll bring:

• Self-confident and assertive
• Strong organizational and planning skills
• Ability to penetrate, acquire and transition opportunities
• Knowledge of IT industry & end user experienced
• Experience with Computer based programs
• Ability to learn and present hardware portfolio
• Excellent verbal/ written communication skills
• French speaking and based in France

What We Offer:

• International and collaborative work culture- Well‑being initiatives- Diverse and inclusive work environment
• Employee purchase program- Employee Assistance Program (EAP)
• Internal career growth opportunities
• Employee development and learning opportunities
• Flexible and hybrid working model- Performance‑based rewards
• Attractive compensation package

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations: * France - Hauts‑de‑Seine - Rueil‑Malmaison

AI PROCESSING NOTICE

We use AI‑based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt‑out or contact us in case of any question.

If you require an accommodation to complete this application, please contact [e-mail]