Hybrid AI-Driven Technical Success Manager (Paris)

Zscaler; Paris; Hybride; EUR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Time off plans for vacation and sick time

Parental leave options

Retirement options

In-office perks

Résumé du poste

Zscaler is looking for a Technical Success Manager to join their team in Paris, France. This hybrid role focuses on guiding customers through their Zero Trust journey, ensuring they adopt and maximize Zscaler's solutions effectively.

Your responsibilities include understanding customer goals and challenges, building strong relationships with stakeholders, and contributing to their digital transformation. Ideal candidates have a strong background in AI/ML technologies and at least 5 years in customer-facing roles.

Qualifications

• Foundational understanding of AI/ML technologies and experience leveraging solutions.
• 5+ years of experience in customer-facing roles with technical expertise and account management.
• Experience troubleshooting network issues.

Responsabilités

• Understand customer goals and align with Zscaler solutions.
• Build relationships with stakeholders and conduct reviews.
• Collaborate with sales and product teams to enhance customer experience.

Connaissances

AI/ML technologies

Customer-facing roles

Technical expertise

Account management

Network troubleshooting

Outils

Linux

Unix

Free BSD

Ping

Traceroute

MTR

Description du poste

Zscaler is looking for a Technical Success Manager to join their team in Paris, France. This hybrid role focuses on guiding customers through their Zero Trust journey, ensuring they adopt and maximize Zscaler's solutions effectively.

Your responsibilities include understanding customer goals and challenges, building strong relationships with stakeholders, and contributing to their digital transformation. Ideal candidates have a strong background in AI/ML technologies and at least 5 years in customer-facing roles.