Guest Relations Assistant Manager — Hospitality Leader

Hyatt Hotels Corporation; France; Hybride; EUR 32 000 - 42 000; Plein temps

Résumé du poste

Hyatt Hotels Corporation in France seeks an Assistant Manager - Guest Relations to support the front office team and ensure guest satisfaction while upholding Hyatt brand standards.

The role emphasizes leadership, communication, and collaboration with hotel operations to meet the expectations of guests and staff; prior supervisory experience in guest relations is preferred. You will coach colleagues, resolve guest issues, and contribute to service improvements across departments.

Qualifications

• Minimum 2 years' work experience as Assistant Manager or Team Leader - Guest Relations in a hotel.
• Well-developed communication and customer relations skills.

Responsabilités

• Assist with efficient running of the Guest Relations department in line with Hyatt's corporate strategies and brand standards.
• Support the front office team in managing day-to-day operations to meet expectations of employees, guests and owners.

Connaissances

Communication skills

Customer relations

Description du poste

Hyatt Hotels Corporation in France seeks an Assistant Manager - Guest Relations to support the front office team and ensure guest satisfaction while upholding Hyatt brand standards.

The role emphasizes leadership, communication, and collaboration with hotel operations to meet the expectations of guests and staff; prior supervisory experience in guest relations is preferred. You will coach colleagues, resolve guest issues, and contribute to service improvements across departments.