Hotel Operations Lead & Guest Experience Manager

Sunweb Group; Auvergne-Rhône-Alpes; Sur place; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Performance bonus

Accommodation and meals at workplace

Health Care Insurance

Ski pass or gift voucher

Résumé du poste

Sunweb Group is looking for a Hotel Manager to oversee daily hotel operations in the French Alps, including the on-site terrace, snackbar, and restaurant. You will lead a team, ensure exceptional guest experiences, manage stock and purchases, and uphold brand standards.

You will coordinate planning, recruitment, and staff development, while maintaining high service levels and solving guest concerns promptly.

Qualifications

• Experience in hospitality and F&B operations.
• Strong people management and guest service focus.
• Ability to coordinate and optimize hotel performance.

Responsabilités

• Oversee daily hotel operations including on-site food & beverage areas.
• Lead and develop the hotel team, including recruitment and scheduling.
• Monitor stock, purchasing, invoicing, and supplier relations.

Connaissances

Team leadership

Communication

Multilingual: EN/FR/Dutch

Description du poste

Sunweb Group is looking for a Hotel Manager to oversee daily hotel operations in the French Alps, including the on-site terrace, snackbar, and restaurant. You will lead a team, ensure exceptional guest experiences, manage stock and purchases, and uphold brand standards.

You will coordinate planning, recruitment, and staff development, while maintaining high service levels and solving guest concerns promptly.