Growth Team Lead: Upsell & Cross-Sell

Shine; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Ownership of growth initiatives

Hands-on leadership role

Collaborative, fast-growing team

Résumé du poste

Shine is the financial copilot for entrepreneurs and small business owners. As Team Lead Growth (upsell and cross-sell), you’ll own the people, performance, and the commercial strategy driving renewals and expansions at Shine.

This is a hands-on leadership role: you’ll build the playbook, coach the team daily, test new growth opportunities, and step into critical customer conversations yourself. You’ll lead across markets and languages, collaborate with RevOps and BI tools, and report on

Qualifications

• Experience leading a high‑performing call‑based commercial team.
• Proven track record in selling and closing deals via phone.
• Built a sales motion, playbook, process, or team from scratch.
• Strong analytical focus on funnels, conversion rates and revenue.
• Excellent communication in English and French or German.

Responsabilités

• Lead the Customer Growth team end-to-end and coach daily.
• Own upsell and cross‑sell across the existing customer base.
• Run the daily operating rhythm and KPIs behind it.
• Develop and refine the commercial playbook and messaging.
• Collaborate with RevOps to optimize CRM and workflows.
• Provide clear forecasting and reporting on pipeline and revenue.
• Stay hands‑on and lead across markets and cultures.

Connaissances

Lead a sales team

Upsell & cross-sell

CRM / HubSpot

Data-driven

Phone-based selling

Cross-market leadership

English & French or German

Outils

HubSpot

Aircall

Slack

Notion

BI tools

Description du poste

Shine is the financial copilot for entrepreneurs and small business owners. As Team Lead Growth (upsell and cross-sell), you’ll own the people, performance, and the commercial strategy driving renewals and expansions at Shine.

This is a hands-on leadership role: you’ll build the playbook, coach the team daily, test new growth opportunities, and step into critical customer conversations yourself. You’ll lead across markets and languages, collaborate with RevOps and BI tools, and report on