Senior Revenue Operations Manager

Shine; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Shine is seeking a Senior Revenue Operations Manager to design and own the end-to-end revenue stack for 15 brands across Europe. You will build the centralized CRM, align processes with market leaders and deploy robust data flows, automation and dashboards.

You will work closely with Sales, Marketing, Customer Success, Data and Partnerships to deliver scalable, AI-enhanced RevOps solutions and drive faster growth. Fluency in English is required; French is a plus.

Qualifications

• 4–6 years in Revenue Operations, Marketing or Sales Ops in fast-scaling SaaS/fintech
• Experience designing go-to-market processes and CRM migrations/onboarding
• Built or deeply configured a CRM (HubSpot preferred; Salesforce acceptable)
• Experienced with modern stack integrations and data flows (Snowflake, Segment, CDP/MAP)
• Multi-brand or multi-market experience is a plus
• Strong business partnership and stakeholder management

Responsabilités

• Build the end-to-end revenue stack across 15 brands, including CRM, data flows, automation, lifecycle and reporting
• Standardize leads, handoffs, lifecycle, partner flows and reporting across brands and markets
• Architect and consolidate the centralized CRM and migrate Sales, Marketing and CS onto it
• Own integrations and data across Snowflake, Segment, a CDP or MAP and ensure adoption
• Collaborate with market leaders across 6 countries to translate needs into scalable systems
• Create revenue dashboards and run day-to-day data hygiene, automation and debugging
• Leverage AI to accelerate workflows, automation and agent efficiency across RevOps

Connaissances

Technical systems

Business partner

Systems thinker

Autonomous & decisive

Clear communicator

AI tools

English mandatory

Formation

CRM implementation experience

Outils

HubSpot

Salesforce

Snowflake

Segment

Braze

Description du poste

Shine is the financial copilot for entrepreneurs and small business owners.
Founded by serial entrepreneurs Rico Andersen and Martin Hegelund, Shine is a leading European fintech unicorn on a mission to restore the joy of running a business, by ending wasted time on financial admin. Shine offers a connected solution for invoicing, accounting, payroll, business accounts, payments, and financing, meaning business owners can focus their energy on growing a healthy business, not held back by manual admin.
Part of something bigger
Today we're part of Cegid, a European leader in cloud software for finance and accounting. Together we're building Europe's leading financial copilot for small businesses and their accountants.
Shine already supports more than 400,000 small businesses. As part of Cegid, we now reach over one million small businesses and 15,000 accountants across Europe.
We're a multicultural team working from France, Germany, Denmark and the Netherlands, contributing to a wider European network that spans Spain, Portugal.
Your hiring experience matters
Just as we respect our customers' time, we respect yours. Your experience with Shine and Cegid should feel simple, transparent and genuinely supportive.
If this sounds like somewhere you want to grow, we'd love to hear from you.

Your Role as a Senior Revenue Operations Manager

We are looking for a Senior Revenue Operations Manager to build the end-to-end revenue stack and processes that let Shine scale and unify its 15 brands.

This is one of the most strategic build roles in the company. You own how revenue works, from the tools and data underneath it to the processes that run on top, across every brand and market. You turn 15 fragmented ways of working into one clean, scalable revenue machine.

You will not do this from the sidelines. You will be in direct contact with our market and BU leaders, and you will be their trusted ally: the person who understands their reality and turns it into systems and process that make them faster.

You report to the Head of Revenue and Lifecycle Ops and work daily with Sales, Marketing, Customer Success, Data and Partnerships.

What you will do

Build the end-to-end revenue stack

• Design and build the systems that run revenue across 15 brands: CRM, data flows, automation, lifecycle and reporting

• Choose the right tools, connect them cleanly, and retire the fragile legacy stacks that break

Design the revenue processes

• Standardise how leads, handoffs, lifecycle, partner flows and reporting work across every brand and market, so 15 playbooks become one

• Build processes that scale with the company instead of holding it back

Own the flagship: our new centralized CRM

• Architect and build our single centralized CRM for all 15 brands

• Migrate Sales, Marketing and Customer Success onto it, brand by brand, with clean data and real adoption

• Own the flows between Snowflake, Segment, HubSpot and Braze

Be the trusted ally of our market leaders

• Act as the go-to RevOps partner for market and BU leaders across 6 countries

• Translate their needs into systems and process, and help them hit their numbers

• Bring the outside-in view back into how we build

Reporting, data and run

• Build revenue reporting and dashboards that Sales, Marketing and leadership actually trust

• Own the day-to-day: integrations, data hygiene, automation, debugging

Put AI at the core

• Use AI hands-on to build faster and automate more, from RevOps workflows to sales and CS agents

• Set the standard for how the whole team works with AI, and bring the dedicated leadership this space is still missing

About you

Background

• 4 to 6 years in Revenue Operations, Marketing or Sales Ops, or CRM systems, in a fast-scaling SaaS or fintech

• You have built or deeply configured a CRM from the systems side, not just used one. HubSpot strongly preferred, Salesforce acceptable

• You have designed go-to-market processes, not only tooling, and run CRM migrations or on boarded teams

• You are comfortable owning integrations and data across a modern stack (Snowflake, Segment, a CDP or MAP, reverse ETL, iPaaS such as n8n or Zapier)

• Multi-brand or multi-market experience is a strong plus

Skills

• Genuinely technical on systems and automation, hands‑on, paired with strong process design

• A real business partner: you build trust with senior stakeholders and turn their needs into solutions

• Systems thinker who designs for 15 brands, not one

• Autonomous and decisive: you make the calls and own them

• Clear communicator who translates fluently between business and technical

• Power user of AI tools (Claude or equivalent), with hands‑on experience building AI agents and automation, a big plus we want to push further

• English mandatory, French a strong plus

Our recruitment process

1 Screening call — with our recruiter (30 min): technical background check and profile fit

2 Technical interview — 45 min

3 Business case — short scenario to assess your knowledge and autonomy in practice.

4 A team introduction, followed by a soft skills interview based on personality assessments to see how we can best support your growth at Shine

What you will walk into

This is not a steady-state role. You are joining at the defining moment of our build:

• We are replacing a fragmented legacy stack (Salesforce, Marketo, Zuora, CPQ) with one centralized system and one set of processes for all 15 brands

• Our new centralized CRM is the cornerstone, and everything ahead (new markets, Shine ERP, lifecycle) is built on the foundation you lay

• You sit at the center of the critical path of Shine's growth, with a direct line to the leaders driving each market

• You are not inheriting a finished machine. You are building it, and it will carry the company for years
  Equal Opportunity Employer

  We follow the principle of equal treatment to consider all job applicants and do not discriminate based on their gender, sexual orientation, color, racial or ethnic origin, religion, disability, etc. as per applicable law.