Global VP, Customer Success & Growth

Goodays; Paris; Sur place; EUR 100 000 - 130 000; Plein temps

Avantages offerts par ce poste

Attractive salary package

Health and life insurance

Flexible hours and parent-friendly options

Career growth opportunities

Résumé du poste

Goodays, a leader in Customer Experience Management based in Paris, is seeking a VP of Customer Success. The role involves owning client relationships, leading the Customer Success team, and enhancing customer journeys. Candidates should have over 8 years of experience, ideally in a SaaS environment, with strong communication skills in both French and English. Goodays offers an inclusive work atmosphere along with a competitive salary package, health and life insurance, flexible hours, and career growth opportunities.

Qualifications

• 8+ years of experience leading a Customer Success organization in a SaaS environment.
• Strong track record of driving customer value, retention, and expansion.
• Deep understanding of Customer Success as a revenue driver.

Responsabilités

• Own and grow client relationships for long-term success.
• Lead and scale the Customer Success organization internationally.
• Enhance key moments of the customer journey for better experience.

Connaissances

Customer Success leadership

Customer retention

Communication skills

SaaS experience

Fluency in French and English

Description du poste

Goodays, a leader in Customer Experience Management based in Paris, is seeking a VP of Customer Success. The role involves owning client relationships, leading the Customer Success team, and enhancing customer journeys. Candidates should have over 8 years of experience, ideally in a SaaS environment, with strong communication skills in both French and English. Goodays offers an inclusive work atmosphere along with a competitive salary package, health and life insurance, flexible hours, and career growth opportunities.