Global Medical Education Experience Lead (Hybrid)

Ipsen; Paris; Hybride; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Ipsen is seeking a Global Medical Customer Experience Lead to shape and deliver world-class medical education and customer experiences for prioritised launch brands. You will translate scientific evidence into engaging learning journeys, influencing across Medical Education, Medical Affairs and Customer Engagement teams, with a strong focus on global-to-local deployment and compliant governance.

The role requires leadership across multiple markets, expertise in adult learning, and a passion for

Qualifications

• Extensive experience in pharma/biotech Medical Education, Medical Affairs, scientific communications or digital medical engagement.
• Proven ability to design, launch and optimize medical education programmes across multiple brands or therapeutic areas.
• Strong understanding of regulatory requirements for medical education and content.
• Experience translating medical strategy into engaging learning journeys and measurable outcomes.
• Fluent English and cross-functional leadership in a matrixed environment.

Responsabilités

• Lead MedEd strategy, design, orchestration and activation for prioritised launch brands.
• Collaborate with Medical Affairs, Customer Engagement and asset teams across geographies.
• Define governance, roles, and decision rights for MedEd, Compliance and Legal.

Connaissances

Medical Education

Medical Affairs

Scientific Communications

HCP Education

Digital Medical Engagement

Fluent English

Formation

Bachelor’s degree in Life Sciences

Advanced scientific degree (PharmD/MD/PhD/MSc) and/or MBA

Description du poste

Ipsen is seeking a Global Medical Customer Experience Lead to shape and deliver world-class medical education and customer experiences for prioritised launch brands. You will translate scientific evidence into engaging learning journeys, influencing across Medical Education, Medical Affairs and Customer Engagement teams, with a strong focus on global-to-local deployment and compliant governance.

The role requires leadership across multiple markets, expertise in adult learning, and a passion for