Global Medical Education & CX Leader (Hybrid)

Ipsen Pharma (SAS); Paris; Hybrid; EUR 120.000 - 180.000; Vollzeit

Zusammenfassung

Ipsen Pharma (SAS) seeks a Global Medical Customer Experience Lead to shape and execute external Medical Education and customer experiences across launch brands in Oncology, Rare Disease and Neuroscience. You will translate medical strategy into engaging, compliant learning journeys and partner with Customer Engagement and local markets.

This senior role requires cross-functional leadership, governance of MedEd strategies, and data-driven measurement to improve knowledge transfer, accessibility

Qualifikationen

• Extensive experience in pharma/biotech Medical Education, Medical Affairs, scientific communications and education.
• Fluent English and ability to translate medical strategy into learning experiences.

Aufgaben

• Lead the MedEd strategy, design and activation across priority brands.
• Define governance, RACI and cross-functional collaboration across regions and functions.
• Develop scalable MedEd templates, modules and localization guidance for markets.
• Partner with Customer Engagement to design journey analytics and measurement workflows.

Kenntnisse

Fluent English

Cross-functional leadership

Digital education platforms

Analytics dashboards

Ausbildung

Bachelor’s degree in Life Sciences, Pharmacy, Medicine, Marketing, Education, Communications, Digital, Analytics or related field

Advanced scientific or medical degree (PharmD, MD, PhD, MSc) and/or MBA

Tools

ACE

CRM/CLM

DAM/CMS

Event/webinar platforms

Jobbeschreibung

Ipsen Pharma (SAS) seeks a Global Medical Customer Experience Lead to shape and execute external Medical Education and customer experiences across launch brands in Oncology, Rare Disease and Neuroscience. You will translate medical strategy into engaging, compliant learning journeys and partner with Customer Engagement and local markets.

This senior role requires cross-functional leadership, governance of MedEd strategies, and data-driven measurement to improve knowledge transfer, accessibility