Global Enterprise Account Manager – SaaS Growth

Lengow; Paris; Presencial; EUR 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

5 weeks of paid leave

Remote work 2 days/week

Meal vouchers

Resumo da oferta

Lengow is seeking a seasoned Account Manager to manage a portfolio of 30 to 60 key B2B customers across multiple countries. You will be the main contact, building long‑term relationships and driving renewals, upsell and cross-sell to grow revenue.

You will understand customers’ objectives, e-commerce and digital marketing challenges, and leverage Lengow solutions to identify needs and opportunities, while coordinating with internal teams to address requirements.

Qualificações

• Strong analytical skills with ability to work with customer, product and performance data.
• Customer and business oriented with ability to understand customer objectives and challenges.
• Excellent communication and interpersonal skills across international and complex organisations.
• CRM discipline with accurate customer, opportunity and interaction data.

Responsabilidades

• Build long-term relationships with key customer stakeholders across teams, markets and countries.
• Understand customer business objectives, e-commerce and marketing challenges to identify needs and opportunities.
• Develop and execute account strategies to drive product adoption, retention and growth.
• Manage renewals, upsell and cross-sell opportunities; monitor churn risks and revenue growth.

Conhecimentos

Analytical skills

Customer oriented

Communication skills

CRM discipline

Ferramentas

CRM systems

Descrição da oferta de emprego

Lengow is seeking a seasoned Account Manager to manage a portfolio of 30 to 60 key B2B customers across multiple countries. You will be the main contact, building long‑term relationships and driving renewals, upsell and cross-sell to grow revenue.

You will understand customers’ objectives, e-commerce and digital marketing challenges, and leverage Lengow solutions to identify needs and opportunities, while coordinating with internal teams to address requirements.