Global CRM Analyst: Salesforce Sales Cloud & Tableau CRM

CMA CGM; France; Hybride; EUR 60 000 - 80 000; Plein temps

Résumé du poste

CMA CGM is looking for a CRM Business Analyst to join their CRM Solution team. This role requires a minimum of 5 years of experience in Salesforce Sales Cloud and CRM Analytics. The successful candidate will gather requirements, translate them into specifications, optimize processes, and ensure data quality in a fast-evolving international environment. Strong communication skills and experience in Agile methodologies are essential. Fluent English is mandatory.

Qualifications

• Minimum 5 years of experience as a CRM Business Analyst or Salesforce Consultant.
• Strong hands-on expertise in Salesforce Sales Cloud.
• Proven experience with CRM Analytics / Tableau CRM.

Responsabilités

• Gather, analyze and challenge business requirements.
• Translate business needs into functional specifications.
• Model and optimize CRM processes within Salesforce Sales Cloud.

Connaissances

Salesforce Sales Cloud

CRM Analytics

Agile environments

Data modeling

Strong communication skills

Description du poste

CMA CGM is looking for a CRM Business Analyst to join their CRM Solution team. This role requires a minimum of 5 years of experience in Salesforce Sales Cloud and CRM Analytics. The successful candidate will gather requirements, translate them into specifications, optimize processes, and ensure data quality in a fast-evolving international environment. Strong communication skills and experience in Agile methodologies are essential. Fluent English is mandatory.