German-Speaking iGaming Support Agent - Relocation to Malta

Next Job Abroad; France; Hybrid; EUR 22,500 - 27,500; Full time

Benefits offered by this job

Relocation package to Malta

Career growth opportunities

Healthcare benefits

Fully paid training

Competitive performance bonuses

Job summary

An international recruitment agency is seeking a highly motivated German-speaking Customer Support Agent to join a renowned iGaming company in Malta. This role involves delivering excellent customer service to German-speaking clients via various channels. Candidates must manage multiple tasks in a fast-paced environment and be willing to relocate. The position offers competitive performance bonuses and a relocation package.

Qualifications

• Fluency in German and proficiency in English; knowledge of additional languages is advantageous.
• Prior experience in customer service or a related field is preferred.
• Strong communication and interpersonal skills with a focus on delivering exceptional customer care.

Responsibilities

• Deliver exemplary customer support to German-speaking clients via chat, email, and phone.
• Respond to customer inquiries and resolve issues in a professional manner.
• Provide detailed information regarding gaming services to enhance understanding and satisfaction.

Skills

Fluency in German

Proficiency in English

Strong communication skills

Interpersonal skills

Tools

CRM systems

Job description

An international recruitment agency is seeking a highly motivated German-speaking Customer Support Agent to join a renowned iGaming company in Malta. This role involves delivering excellent customer service to German-speaking clients via various channels. Candidates must manage multiple tasks in a fast-paced environment and be willing to relocate. The position offers competitive performance bonuses and a relocation package.