Front Desk Shift Leader: Guest Experience & Team Lead

25Hours Hotels; Paris; Sur place; EUR 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Stay 10 nights per year at 25 Hours

Discounts across Accor network

95% Navigo pass coverage

13th-month bonus

Profit-sharing

Résumé du poste

25hours Hotels Terminus Nord in Paris is seeking a Shift Leader (m/f/d) to oversee reception shifts, supervise the front desk staff, and ensure smooth cash register operations during busy periods.

Fluency in French and English is required; hospitality training and 4 years of front desk experience are expected. You will motivate the team and help guests enjoy a warm, personalized stay in a multicultural hotel environment.

Qualifications

• Hospitality training completed with 4 years front desk experience.
• Fluency in French and English for guests worldwide.

Responsabilités

• Oversee reception shifts and manage the cash register.
• Assist and supervise receptionists and ensure front desk procedures are followed.
• Create memorable guest experiences and personal touches to enhance stays.

Connaissances

Fluent French

Fluent English

Formation

Hospitality training

Description du poste

25hours Hotels Terminus Nord in Paris is seeking a Shift Leader (m/f/d) to oversee reception shifts, supervise the front desk staff, and ensure smooth cash register operations during busy periods.

Fluency in French and English is required; hospitality training and 4 years of front desk experience are expected. You will motivate the team and help guests enjoy a warm, personalized stay in a multicultural hotel environment.