French-Speaking CX Specialist — Global Support in Greece

Next Job Abroad; Lyon; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

Next Job Abroad partners with leading international customer experience hubs in Greece to place you in a role that fits your background, strengths and goals. As a Customer Experience Specialist, you will represent global brands for French-speaking customers across Europe, delivering helpful service and building loyalty.

You’ll collaborate with international colleagues in a multicultural environment and receive ongoing support to grow your skills while enjoying a dynamic, international work setup.

Qualificações

• Fluency in French (written and spoken) at high level (C1/C2).
• Good English knowledge (B2+).
• EU passport or valid Greece work permit.
• Minimum age 18.
• Able to navigate computers, multi-screen setups, and basic software applications.

Responsabilidades

• Assist customers via phone, live chat, and email regarding products, orders, or accounts.
• Provide top-class service with clear, empathetic communication.
• Troubleshoot basic technical issues and guide setup or features.
• Collaborate with international colleagues in a multicultural environment.
• Stay updated on brand features and tools with ongoing training.

Conhecimentos

French fluency

English knowledge

Digital literacy

Descrição da oferta de emprego

Next Job Abroad partners with leading international customer experience hubs in Greece to place you in a role that fits your background, strengths and goals. As a Customer Experience Specialist, you will represent global brands for French-speaking customers across Europe, delivering helpful service and building loyalty.

You’ll collaborate with international colleagues in a multicultural environment and receive ongoing support to grow your skills while enjoying a dynamic, international work setup.