French-Speaking Customer Support Specialist-Relocate to Sunny Greece

Next Job Abroad; Lyon; On-site; EUR 25,000 - 35,000; Full time

Job summary

Next Job Abroad partners with leading international customer experience hubs in Greece to place you in a role that fits your background, strengths and goals. As a Customer Experience Specialist, you will represent global brands for French-speaking customers across Europe, delivering helpful service and building loyalty.

You’ll collaborate with international colleagues in a multicultural environment and receive ongoing support to grow your skills while enjoying a dynamic, international work setup.

Qualifications

• Fluency in French (written and spoken) at high level (C1/C2).
• Good English knowledge (B2+).
• EU passport or valid Greece work permit.
• Minimum age 18.
• Able to navigate computers, multi-screen setups, and basic software applications.

Responsibilities

• Assist customers via phone, live chat, and email regarding products, orders, or accounts.
• Provide top-class service with clear, empathetic communication.
• Troubleshoot basic technical issues and guide setup or features.
• Collaborate with international colleagues in a multicultural environment.
• Stay updated on brand features and tools with ongoing training.

Skills

French fluency

English knowledge

Digital literacy

Job description

Ready for a Work-Life Upgrade under the Mediterranean Sun? Imagine swapping cold commutes and grey skies for morning frappés, after-work dips in the Aegean, and weekends exploring island hideaways or ancient historic streets. If you speak French and have been dreaming of an exciting international fresh start, this is your sign! At Next Job Abroad , we don't believe in a one-size-fits-all approach. We treat your job search like a personalized matching service. We partner with leading international customer experience hubs in Greece working with some of the world’s most recognized brands (think top-tier tech, e-commerce, gaming, travel, and automotive giants). Together, we make sure you land in a role that fits your background, strengths, and long-term goals.

What You’ll Be Doing (The Role)

As a Customer Experience Specialist, you will be the voice and face of global brands for French-speaking customers across Europe:

• Be the Problem Solver: Assist customers via phone, live chat, and/or email with inquiries regarding products, order tracking, bookings, or account support.
• Deliver Top-Class Service: Turn tricky situations into positive customer moments through clear, empathetic, and friendly communication.
• Troubleshoot & Guide: Walk users through basic technical issues, service setups, or account features step-by-step.
• Collaborate Globally: Work side-by-side with international colleagues in an inspiring, multicultural environment.
• Continuous Learning: Stay updated on the latest brand features, tools, and updates with ongoing support.

Requirements

• Fluency in French: Native or fluent (C1/C2 level) in both written and spoken communication.
• Good English Knowledge: (B2 level or higher) to navigate company systems and communicate with international team members.
• Work Eligibility: EU Passport or a valid legal work permit for Greece.
• Age Requirement: At least 18 years old.
• Digital Literacy: Comfortable navigating computers, multi-screen environments, and basic software applicat