Remote French-speaking CX Specialist in Greece

Cross Border Talents; Paris; À distance; EUR 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Paid training

Work from home

International work environment

Career development

Résumé du poste

Cross Border Talents is seeking a French-speaking customer service representative to support international clients from a remote location in Greece. You will assist customers via phone, email, and chat, ensuring high-quality service and quick issue resolution.

The role emphasizes strong communication, independence to work from home, and adherence to brand standards while supporting an international team and an evolving customer support environment.

Qualifications

• Fluent French (C1 or higher) is required.

Responsabilités

• Handle customer inquiries by phone, email, and chat across channels.
• Resolve issues promptly to ensure a positive customer experience.
• Record all interactions accurately in internal systems.
• Follow company guidelines and quality standards.
• Represent the brand positively and maintain customer satisfaction.

Connaissances

French fluency (C1+)

English proficiency (B2+)

Customer service

Open to relocation/remote work

Excellent communication

Description du poste

Cross Border Talents is seeking a French-speaking customer service representative to support international clients from a remote location in Greece. You will assist customers via phone, email, and chat, ensuring high-quality service and quick issue resolution.

The role emphasizes strong communication, independence to work from home, and adherence to brand standards while supporting an international team and an evolving customer support environment.