French-Speaking Customer Support Specialist-Relocate to Sunny Greece

Next Job Abroad; Paris; On-site; EUR 28,000 - 36,000; Full time

Job summary

Next Job Abroad seeks a Customer Experience Specialist to serve French-speaking customers across Europe, providing friendly support via phone, live chat, and email. You will work with international teams, resolve inquiries, and help with orders, bookings, and account features.

Fluency in French (native or C1/C2) and solid English (B2+) are required, plus EU work eligibility and being at least 18 years old. Ideal candidates are digital savvy, comfortable with multi-screen setups, and eager to

Qualifications

• Fluency in French (native or C1/C2).
• Strong English (B2+) proficiency.
• EU work eligibility required.

Responsibilities

• Assist customers via phone, live chat, and email.
• Help with orders, bookings, and account issues.
• Collaborate with international teams to resolve inquiries.
• Stay updated on brand features, tools and updates.

Skills

Fluency in French

English proficiency

Job description

Ready for a Work-Life Upgrade under the Mediterranean Sun? Imagine swapping cold commutes and grey skies for morning frappés, after-work dips in the Aegean, and weekends exploring island hideaways or ancient historic streets. If you speak French and have been dreaming of an exciting international fresh start, this is your sign! At Next Job Abroad , we don't believe in a one-size-fits-all approach. We treat your job search like a personalized matching service. We partner with leading international customer experience hubs in Greece working with some of the world’s most recognized brands (think top-tier tech, e-commerce, gaming, travel, and automotive giants). Together, we make sure you land in a role that fits your background, strengths, and long-term goals.

What You’ll Be Doing (The Role)

As a Customer Experience Specialist, you will be the voice and face of global brands for French-speaking customers across Europe:

• Be the Problem Solver: Assist customers via phone, live chat, and/or email with inquiries regarding products, order tracking, bookings, or account support.
• Deliver Top-Class Service: Turn tricky situations into positive customer moments through clear, empathetic, and friendly communication.
• Troubleshoot & Guide: Walk users through basic technical issues, service setups, or account features step-by-step.
• Collaborate Globally: Work side-by-side with international colleagues in an inspiring, multicultural environment.
• Continuous Learning: Stay updated on the latest brand features, tools, and updates with ongoing support.

Requirements

• Fluency in French: Native or fluent (C1/C2 level) in both written and spoken communication.
• Good English Knowledge: (B2 level or higher) to navigate company systems and communicate with international team members.
• Work Eligibility: EU Passport or a valid legal work permit for Greece.
• Age Requirement: At least 18 years old.
• Digital Literacy: Comfortable navigating computers, multi-screen environments, and basic software applicat