French-Speaking CSR — Relocate & Thrive Abroad

Cross Border Talents; Arrondissement de Tours; Sur place; EUR 25 000 - 38 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance bonuses

Relocation support

Meal allowance

Transport allowance

Health insurance

Paid leave

Training and development

Résumé du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to support international clients from Portugal, Greece or Bulgaria. The role is on-site, with relocation assistance provided.

You will handle inquiries via phone, email and chat, resolve issues, and escalate where needed to ensure top-tier customer satisfaction. This is a relocation-friendly opportunity for international candidates.

Qualifications

• Fluent in French and English.
• Customer-focused with a positive, empathetic and professional attitude.
• Basic computer literacy and comfort with CRM systems.

Responsabilités

• Provide high-quality customer service to French-speaking clients via phone, email and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Connaissances

French fluency

English fluency

CRM systems

Description du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to support international clients from Portugal, Greece or Bulgaria. The role is on-site, with relocation assistance provided.

You will handle inquiries via phone, email and chat, resolve issues, and escalate where needed to ensure top-tier customer satisfaction. This is a relocation-friendly opportunity for international candidates.