French Speaker: Safety & Support Agent in Athens

Cbtalents; Troyes; Sur place; EUR 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Food allowance

Career growth

Well-being support

Relocation assistance

Résumé du poste

Cbtalents in Athens is seeking a French-speaking Agent to support content moderation, customer support, and AI safety initiatives for millions of users. Relocation assistance is available to join our international team.

You will review content, handle reports, and help improve AI systems while communicating effectively in French and English. This role offers a competitive salary and opportunities for growth.

Qualifications

• C1–C2 French required.
• B2 English; C1 may be required for certain workflows.
• 1–2 years in customer support or content moderation preferred.
• Familiar with online culture and social media trends.
• Valid work permit in Greece or EU citizenship required.

Responsabilités

• Review and moderate user-generated content to ensure compliance with community standards and client policies.
• Investigate and take action on reports related to abuse, harassment, IP violations, and other policy breaches.
• Provide customer support via chat, email, and outbound calls for account, payment, and platform inquiries.
• Help improve safety and reliability of AI systems by reviewing and classifying content, including sensitive or complex scenarios.
• Create high-quality data and prompts to evaluate AI system performance.
• Collaborate with Trust & Safety teams to investigate complex cases and contribute to policy improvements.
• Handle sensitive content with professionalism, objectivity, and attention to detail.

Connaissances

French (C1–C2)

English (B2)

Customer support

Content moderation

Online culture familiarity

Description du poste

Cbtalents in Athens is seeking a French-speaking Agent to support content moderation, customer support, and AI safety initiatives for millions of users. Relocation assistance is available to join our international team.

You will review content, handle reports, and help improve AI systems while communicating effectively in French and English. This role offers a competitive salary and opportunities for growth.