French-Speaking Content & Safety Pro — Athens

Cbtalents; Montbéliard; Sur place; EUR 21 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Food allowance

Career growth

Well-being support

Relocation support

Résumé du poste

Cbtalents in Athens is seeking a French-speaking Agent to join an international team and help create a safer online environment for millions of users. You will contribute to content moderation, customer support, and the improvement of AI systems by helping ensure they operate safely, responsibly, and in line with established standards.

The role offers competitive benefits, relocation support, food allowances, and career growth opportunities, with a focus on professional development and wellbeing.

Qualifications

• French language proficiency at C1–C2 level.
• English proficiency at B2 level; C1 for specialized workflows.

Responsabilités

• Review and moderate user-generated content to ensure compliance with community standards and client policies.
• Investigate and take action on reports related to abuse, harassment, intellectual property violations, and other policy breaches.
• Provide customer support via chat, email, and outbound calls for account, payment, and platform-related inquiries.
• Help improve the safety and reliability of AI systems by reviewing and classifying content, including sensitive or complex scenarios.
• Create high-quality data and prompts to evaluate AI system performance.
• Collaborate with Trust & Safety teams to investigate complex cases and contribute to policy improvements.
• Handle sensitive content with professionalism, objectivity, and attention to detail.

Description du poste

Cbtalents in Athens is seeking a French-speaking Agent to join an international team and help create a safer online environment for millions of users. You will contribute to content moderation, customer support, and the improvement of AI systems by helping ensure they operate safely, responsibly, and in line with established standards.

The role offers competitive benefits, relocation support, food allowances, and career growth opportunities, with a focus on professional development and wellbeing.