French Speaker: Online Safety & AI Support in Athens

Cbtalents; Narbonne; Sur place; EUR 24 000 - 38 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Food allowance

Career growth opportunities

Well-being support

Relocation support

Résumé du poste

Cbtalents in Athens seeks a French-speaking Agent to support content moderation, customer support, and AI safety initiatives for a global audience.

You will review user content, assist users via chat and email, and help improve AI systems by classifying content and feeding prompts. Fluent French (C1-C2) and solid English are required, with 1–2 years in related fields. Relocation support is available.

Qualifications

• French language proficiency at level C1–C2 required.
• English proficiency at B2 or higher, with C1 for some workflows.

Responsabilités

• Review and moderate user-generated content to ensure compliance with community standards and client policies.
• Investigate and take action on reports related to abuse, harassment, IP violations, and other policy breaches.
• Provide customer support via chat, email, and outbound calls for account, payment, and platform-related inquiries.
• Help improve the safety and reliability of AI systems by reviewing and classifying content, including sensitive or complex scenarios.
• Create high-quality data and prompts to evaluate AI system performance.
• Collaborate with Trust & Safety teams to investigate complex cases and contribute to policy improvements.
• Handle sensitive content with professionalism, objectivity, and attention to detail.

Connaissances

French

English

Description du poste

Cbtalents in Athens seeks a French-speaking Agent to support content moderation, customer support, and AI safety initiatives for a global audience.

You will review user content, assist users via chat and email, and help improve AI systems by classifying content and feeding prompts. Fluent French (C1-C2) and solid English are required, with 1–2 years in related fields. Relocation support is available.