French Customer Service Rep — Relocate Abroad (EU)

Cross Border Talents; Arrondissement de Toulon; Sur place; EUR 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Relocation support

Meal allowances

Transport allowance

Health insurance

Paid leave

Résumé du poste

Cross Border Talents in Toulon, France is seeking a French-speaking Customer Service Representative to support an international brand. The role is on-site with relocation to Portugal, Greece or Bulgaria, and requires fluency in French and English.

You will handle inquiries by phone, email and chat, assist with orders, billing, and product information, and escalate complex issues to other departments as needed. This position offers health insurance and allowances, plus training opportunities.

Qualifications

• Fluency in French and English.
• Customer-focused with a positive, empathetic attitude.
• Basic computer literacy and familiarity with CRM systems.

Responsabilités

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Connaissances

French

English

Customer service

Outils

CRM software

Description du poste

Cross Border Talents in Toulon, France is seeking a French-speaking Customer Service Representative to support an international brand. The role is on-site with relocation to Portugal, Greece or Bulgaria, and requires fluency in French and English.

You will handle inquiries by phone, email and chat, assist with orders, billing, and product information, and escalate complex issues to other departments as needed. This position offers health insurance and allowances, plus training opportunities.