France Customer Service & Supply Chain Lead

Edgewell Personal Care Italy S.R.L.; France; On-site; EUR 70,000 - 100,000; Full time

Job summary

Edgewell is seeking a Customer Service Manager for France, based in Rueil-Malmaison, to lead the market-facing Order Management teams and align with the European CS organization to maximize value for consumers and trading partners.

You will drive Order-to-Invoice, Master Data, and SOX controls, collaborating with Sales, Demand Planning, AR, Finance, and 3PLs to deliver high service levels and cost optimization.

Qualifications

• Educated to University degree or equivalent in a numerate discipline.
• Strong knowledge of Supply Chain and SAP/EDI systems.
• Fluent in English and French required.

Responsibilities

• Lead local Customer Service organization to support local business objectives.
• Oversee Order-to-Invoice process with prompt responses and timely returns/credits.
• Manage Order Management, delivery and backorder decisions with customers and carriers.

Skills

University degree

Supply chain knowledge

Customer service

Analytical skills

Communication

Education

University degree

Tools

SAP

EDI

Job description

Edgewell is seeking a Customer Service Manager for France, based in Rueil-Malmaison, to lead the market-facing Order Management teams and align with the European CS organization to maximize value for consumers and trading partners.

You will drive Order-to-Invoice, Master Data, and SOX controls, collaborating with Sales, Demand Planning, AR, Finance, and 3PLs to deliver high service levels and cost optimization.