France Account Manager - Growth, Retention & Upsell

Dow Jones; Paris; On-site; EUR 55,000 - 70,000; Full time

Benefits offered by this job

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Commuter Transit Program

Education Benefits

Family Care Benefits & Caregiving Help

Subscription Discounts

Employee Referral Program

Job summary

Dow Jones is seeking an Account Manager in Paris responsible for growing and retaining contract revenue within assigned customers. You will initiate new business development, collaborate with Sales Specialists, and report to the Regional Sales Manager.

The role emphasizes building strong relationships in both phone and in-person settings across the French territory. The position includes leading retention initiatives, executing renewal plans, and aligning Dow Jones products to client needs

Qualifications

• Proficiency in English and French required.
• Strong ability to manage complex customer relationships.
• Excellent time and project management with a focus on activity goals.

Responsibilities

• Develop new business opportunities across the product suite and extend revenue in the territory.
• Retain Dow Jones contract revenue by ensuring products meet client needs.
• Maintain strong customer satisfaction through regular communications.
• Develop and execute upsell/cross-sell plans and manage renewals.

Skills

English & French

Relationship management

Project management

Negotiation skills

Time management

Communication skills

Job description

Dow Jones is seeking an Account Manager in Paris responsible for growing and retaining contract revenue within assigned customers. You will initiate new business development, collaborate with Sales Specialists, and report to the Regional Sales Manager.

The role emphasizes building strong relationships in both phone and in-person settings across the French territory. The position includes leading retention initiatives, executing renewal plans, and aligning Dow Jones products to client needs